Terms and Conditions

Welcome to gte99. By using the gte99 website or app, you agree to these Terms and Conditions. gte99 is an online gaming platform offering a wide range of gaming options for players in Bangladesh, including casino, Live Casino, Sports Betting, slots, and bingo. It is your responsibility to read and understand these Terms and Conditions in full. If you disagree with any of the terms, please do not use our platform.

1 General Terms & Conditions

By using the gte99 platform, you confirm that you have read and agreed to fully comply with these Terms and Conditions. gte99 reserves the right to change, amend, or update these terms at any time. Continued use of the platform after any changes will be considered acceptance of the updated terms.

• The gte99 platform is intended for entertainment purposes only. It is not a guaranteed source of income.
• It is the user's responsibility to ensure that all information provided on the platform is accurate and up to date.
• Each individual may only operate one account. Creating multiple accounts may result in all of them being closed.
• Gte99 shall not be held liable for any interruptions, technical issues, or disruptions to its services.

2 Account Register

To create an account on gte99, you must provide accurate and complete information. The name, address, phone number, and email address submitted at registration must be truthful and correct. gte99 reserves the right to close any account opened with false information at any time.

• It is your responsibility to keep your account password confidential. You must not allow anyone else to use your account.
• If you suspect unauthorized access to your account, notify gte99 Support immediately.
• Withdrawals may be limited if KYC (Know Your Customer) verification has not been completed.
• To verify your account, you may be required to submit a National ID, passport, or driving licence along with proof of address.

3 Age and Eligibility

Gte99 is strictly for users aged 18 and above. If a minor accesses the platform, their parent or legal guardian will be held responsible. gte99 verifies age through a verification process and will immediately close any account found to belong to a minor.

• Providing a false age at registration will result in account termination and forfeiture of deposited funds.
• Gte99 may request age verification documents at any time.
• Registration is not permitted from countries or regions where online gaming is prohibited.

4 Deposits and Withdrawals

Deposits and withdrawals on gte99 can be made through approved mobile banking channels including bKash, Nagad, and Rocket. Deposited funds are typically credited to your account within a few minutes. Withdrawal requests may take up to 15 minutes to process, though delays may occur in some cases where KYC verification has not been completed.

• Minimum deposit and withdrawal amounts are displayed on the platform and are subject to change from time to time.
• Withdrawals to third-party accounts or under another person's name are strictly prohibited.
• The mobile banking number used for deposits and withdrawals must match the number registered on your account.
• Gte99 reserves the right to suspend any withdrawal if a suspicious financial transaction is detected.
• Wagering requirements must be fulfilled before withdrawals can be made while a bonus is active.

5 Bonuses and Promotions

Gte99 regularly offers a variety of bonuses and promotional deals. Each bonus comes with specific terms and conditions that should be read carefully before claiming. Accepting a bonus means you agree to the terms attached to it.

• The welcome bonus is available once only and exclusively to new account holders.
• To withdraw bonus funds, the specified wagering requirements must be met.
• Attempting to claim multiple bonuses from the same device or IP address may result in all bonuses being cancelled.
• Gte99 reserves the right to cancel or modify any promotion at any time without prior notice.
• If evidence of bonus abuse is found, the account will be subject to investigation.

6 Responsible Gaming

Gte99 is committed to responsible gaming. We want every player to enjoy gaming as a form of entertainment, free from financial or emotional stress. If you feel gaming is having a negative impact on your life, take a break immediately and seek help.

• Options are available to set deposit limits, session time limits, and cooling-off periods.
• Self-exclusion requests will result in your account being temporarily or permanently closed within 72 hours.
• If you suspect a gaming addiction, contact gte99 Support — we are here to help.

7 Account Closure and Bans

Gte99 reserves the right to immediately suspend or permanently close any account for the following reasons:

• Registering with false or incomplete information.
• Operating multiple accounts.
• Bonus system abuse or fraudulent activity.
• Attempting to hack an account or gain unauthorized access to another user's account.
• Attempting to gain an unfair advantage through the use of software or bots.
• Suspicion of money laundering or illegal financial activity.

In the event of account closure, any valid balance will be returned. However, bonus funds and winnings obtained through fraudulent activity will be forfeited.

8 Privacy and Data Protection

Gte99 takes the protection of users' personal data very seriously. We use SSL-256 encryption technology. Your information will never be sold to third parties. For more details, please visit our Privacy Policy Privacy Policy.

• Information collected during registration and KYC verification is used solely for identity verification and security purposes.
• Information may be shared with relevant authorities where required to meet legal obligations.
• Requests to view or delete your data can be submitted through our support team.

9 Dispute Resolution

If a dispute arises between you and gte99, please contact our support team first. Most issues are resolved within 24 to 72 hours.

• In the event of a dispute, gte99's server logs and game data will be treated as the definitive reference.
• Gte99 reserves the right to reclaim any winnings or bonuses credited in error due to a technical fault.
• In the event of a chargeback or payment dispute, the account will be subject to investigation.

10 Terms & Conditions Updates

Gte99 may update these Terms and Conditions at any time. Users will be notified of significant changes via email or an in-platform notification. Continued use of the platform after any changes will be considered acceptance of the new terms.