Privacy & Security

Privacy Policy

Your personal information is completely secure at gte99. We are fully transparent about what data we collect, why we collect it, and how we keep it safe.

Last Updated: January 2026 — This privacy policy may be updated at any time. We recommend checking it regularly.

Gte99 places user privacy at the highest priority. We believe your personal data belongs to you alone — and it is our responsibility to be fully transparent at every step of how it is collected, used, and shared. This privacy policy explains what information is collected while using the gte99 platform, how it is used, and what rights you have.

By creating an account or using the gte99 platform, you agree to this privacy policy. If you have any objections, please contact us before you start using the platform.

This privacy policy applies to the gte99 website, mobile app, and all associated services.

1 Introduction

Gte99 is a licensed online gaming platform offering casino, Sports Betting, Live Casino, slots, and bingo services to users in Bangladesh and beyond. Our privacy policy is developed in line with international data protection standards and is regularly updated.

We are committed to earning user trust. That is why every data processing activity at gte99 is purpose-driven, minimal, and secure. Your information will never be used without your consent.

2 Data Collection

Gte99 collects different types of information at different stages. Below is a summary of what is collected and under what circumstances:

Data Type Collection Time Purpose
Name, date of birth, email At the time of registration Identity Verification & Account Creation
Mobile Number At the time of registration and payment OTP Verification & Transaction Confirmation
National ID / Passport KYC Verification Period Age & Identity Verification
Financial Transaction Information During Deposit / Withdrawal Payment Processing & Anti-Fraud
Device Information & IP Address At the time of platform login Security Monitoring
Gaming Activity & History While using the platform Responsible Gaming Monitoring

We only collect the information genuinely required to deliver our services. No unnecessary data is collected.

gte99 never collects your full bank PIN, mobile banking password, or complete card number.

3 Data Use

The information we collect is used for the following purposes:

  • For account creation, management, and verification.
  • For processing deposits, withdrawals, and bonuses.
  • To prevent fraud, money laundering, and other illegal activities.
  • To support responsible gaming — detecting unusual gaming behavior and offering assistance.
  • To enhance your platform experience and deliver personalized offers.
  • To fulfill legal and regulatory obligations.
  • For customer service and support.

Gte99 never sells your information to advertisers. All use of data is strictly limited to the purposes outlined above.

Your data will never be sold or used commercially by any third party.

4 Cookie Policy

Gte99's website and app use cookies. Cookies are small text files stored on your device that help improve your browsing experience.

  • Essential Cookies: Essential for login sessions, security tokens, and similar functions.
  • Functional Cookies: Remembers your language preferences and settings.
  • Analytics Cookies: To monitor and improve platform usage.
  • Marketing Cookies: For personalized offers and promotions — you can opt out at any time.

Most browsers offer cookie controls. However, disabling essential cookies may affect certain platform functionality.

A cookie consent notification will appear the first time you visit the site.

5 Data Sharing

Gte99 does not generally share your personal information with third parties. However, data may be shared in the following limited circumstances:

  • Payment Processors: With approved payment gateways such as bKash, Nagad, and Rocket to process deposits and withdrawals.
  • Legal Authorities: When required by a legal order or a mandatory request from a regulatory authority.
  • Technology Partners: Technology service providers that support platform operations — strictly within the scope of service delivery.
  • Fraud Prevention Agencies: To detect and prevent suspicious activity.

We have a strict data protection agreement in place with each third party. They are obligated to use any shared data solely for the specified purpose.

6 Data Retention

Gte99 retains your data for as long as your account remains active or as needed to provide services. Even after account closure, certain information may be kept for a specified period to meet legal obligations.

  • Account & identity information: up to 5 years after account closure.
  • Financial transaction records: up to 7 years as required by law.
  • Gaming history: up to 3 years for responsible gaming purposes.
  • Cookie & session data: 30 days to 1 year (depending on cookie type).

Data that is no longer needed is securely deleted or anonymized after the designated retention period.

7 Your Rights

As a gte99 user, you have the following rights over your own data:

  • Right to Access: You may request to know what personal information gte99 holds about you.
  • Right to Rectification: You can request corrections to any inaccurate or incomplete information.
  • Right to Erasure: You can request deletion of specific data, though complete removal may not always be possible where legal obligations apply.
  • Right to Restrict Processing: You can request that we stop using your data for specific purposes.
  • Right to Portability: You may request your data in a structured, portable format.
  • Right to File a Complaint: If you believe your privacy has been violated, you may file a complaint with gte99 support.

To exercise these rights, email [email protected] or contact us via live chat. We aim to respond within 72 hours.

8 Security Measures

Gte99 uses industry-standard technology to protect your data. Our security framework is as follows:

  • Across all data transmissions SSL/TLS 256-bit Encryption Is used.
  • Password bcrypt Hashing Stored using encryption — plaintext is never stored.
  • Two-Factor Authentication (2FA) is available.
  • Our server infrastructure undergoes regular security audits.
  • Automated alerts are triggered when unusual login activity or transactions are detected.
  • Data centers are secured with 24/7 physical and cybersecurity protection.

gte99 will never ask for your password or OTP via email or phone. Any such request is a scam — report it to support immediately.

9 Third-Party Links

The gte99 platform may at times integrate third-party services or games. These third parties have their own privacy policies and operate outside gte99's control. gte99 is not responsible for the data protection practices of any third party.

We recommend reading the privacy policy of any third-party game or service before using it.

10 Contact

For any questions, complaints, or data requests related to this privacy policy, please contact us:

  • Email: [email protected]
  • Live Chat: 24/7 support available on the platform
  • Response time: typically within 24 to 72 hours

Your privacy is our priority. Reach out with any concerns — we are committed to resolving them.

Why Your Data Is Safe with gte99

Not just words — we stand by you with proven technology and clear policies

256-bit SSL Encryption

Every transaction and piece of personal information is protected with bank-grade SSL-256 encryption. No one can intercept your data.

KYC-based Verification

Because every account on gte99 goes through identity verification, the risk of fraud is extremely low. No one else can access your account.

No Data Sales

Gte99 never sells your information to advertisers or third parties. Your data is used solely to provide you with our services.

Two-Factor Authentication

With 2FA enabled, no one can access your account even if they know your password. An extra layer of security is always in your hands.

Minimal Data Collection

Gte99 only collects information that is genuinely necessary to provide our services. No unnecessary data is requested or stored.

Right to Data Deletion

You can request to view, correct, or delete your data at any time. Your rights are entirely yours.

Your Data Is Secure — Play with Peace of Mind

Your privacy is protected at gte99. Register now and experience Bangladesh's most trusted gaming platform.

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